Privacy Policy & Data Protection

Last Updated: 02/25/2025

Tile Basket (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [https://www.tilebasket.com] (“Website”).

1. Information We Collect
We may collect the following types of information:

Personal Data: Name, email address, phone number, billing and shipping addresses, and payment details.
Account Information: Login credentials, order history, and preferences.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: How you interact with our Website, including pages visited and time spent.
Cookies & Tracking Technologies: See our [Cookie Policy] for more details.

2. How We Use Your Information
We use your personal data for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to inquiries.
To personalize your shopping experience.
To improve our Website and services.
To send promotional emails (with your consent).
To comply with legal obligations.

3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and IT service providers.
Legal Authorities: If required by law or to protect our rights.
Marketing & Analytics Partners: Third-party tools for analytics and advertising.

4. Your Rights Under GDPR
As per the General Data Protection Regulation (GDPR), you have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO).

5. Data Retention & Security
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate security measures to protect your data from unauthorized access and breaches.

6. Site Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send an email to us at support@tilebasket.com

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Tile Basket

Email: support@tilebasket.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.